Superfresh

Shipping Policy for Super Fresh

At Super Fresh, we are committed to ensuring a seamless shopping experience. Below is our detailed shipping policy to provide clarity and transparency:

1. Shipping Locations

We deliver across India to all major cities and towns. If you are located in a remote area, please check with us regarding availability.

2. Processing Time

• Orders are typically processed within 14-7 business days after payment confirmation.
• Processing time may vary during holidays, promotional periods, or unforeseen circumstances.

3. Shipping Methods and Charges

• Standard Shipping: Delivery within 5-7 business days (may vary depending on location).
• Expedited Shipping: Delivery within 2-4 business days (additional charges apply). Shipping charges are calculated at checkout based on your delivery location and shipping method chosen.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email or message with a tracking number and a link to track your package.
• You can also track your shipment directly on the website under the "Track My Order" section.

5. Delivery

• Orders will be delivered to the shipping address provided during checkout.
• Please ensure accurate address details to avoid delays or delivery issues.
• In case of failed delivery attempts, we will contact you to arrange a redelivery or refund, as applicable.

6. Shipping Delays

While we strive to deliver within the estimated timeline, delays may occur due to:

• Weather conditions
• Government regulations
• Transport or logistical issues We will notify you in case of significant delays and keep you updated.

7. International Shipping

Currently, we do not offer international shipping. Our services are limited to locations within India.

8. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours of delivery for a resolution.
• For lost packages, we will work with our courier partners to investigate and provide assistance.

9. Contact Us

For shipping-related queries or concerns, reach out to us:

• Email: care@superfreshindia.in
• Phone: 8076590242
• Address: 

  A-70A, SECTOR 10, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301